Terms & Conditions

Effective Date: 01/04/2026

Welcome to DM Wellness. These Terms & Conditions (“Terms”) govern your use of our website, products, and services operated by Sri Hare Murare Trading Pvt. Ltd. under the brand DM Wellness (“we”, “our”, “us”).

By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms.

 

1. General Use

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are using our products and services for personal use only
  • You will not misuse, copy, or exploit any part of this website or its content without written consent

We reserve the right to refuse service to anyone at our sole discretion.

 

2. Product Information & Disclaimer

All DM Wellness products are intended to support general wellness and are not a substitute for professional medical advice, diagnosis, or treatment.

  • Results may vary from person to person
  • Product descriptions, benefits, and testimonials are based on user experiences and available information
  • You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, have a medical condition, or are on medication

We do not make medical claims or guarantee specific results.

 

3. Orders & Payments

  • All orders placed through our website are subject to acceptance and availability
  • Prices are listed in applicable currency and may change without prior notice
  • We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or misuse

Payment must be completed at the time of purchase via our approved payment gateways.

 

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and logistics providers
  • DM Wellness is not liable for delays caused by third-party courier services, customs, or unforeseen circumstances
  • Risk of loss passes to the customer once the product is handed over to the shipping carrier.

5. Returns, Refunds & Cancellations

Due to the nature of health and wellness products:

  • All sales are final, and we do not accept returns once the product has been delivered
  • Refunds or replacements are only considered in cases of:
    • Damaged products
    • Incorrect items received

Claims must be reported within 48 hours of delivery with valid proof (images/videos).

We reserve the sole right to approve or reject refund or replacement requests.

 

6. Intellectual Property

All content on this website — including text, images, branding, logos, product names, and designs — is the exclusive property of DM Wellness.

You may not:

  • Copy, reproduce, distribute, or exploit any content without prior written consent
  • Use our brand name, logo, or materials for commercial purposes without permission

 

7. Limitation of Liability

To the maximum extent permitted by law:

  • DM Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
  • Our total liability shall not exceed the amount paid by you for the product

Use of our products is at your own discretion and risk.

 

8. User Conduct

You agree not to:

  • Use the website for any unlawful or fraudulent activity
  • Attempt to hack, disrupt, or interfere with website functionality
  • Submit false or misleading information

We reserve the right to terminate access for any violation of these terms.

 

9. Third-Party Services

We may use third-party platforms for:

  • Payments
  • Shipping
  • Analytics
  • Marketing

We are not responsible for the policies, actions, or performance of these third-party providers.

 

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of the updated Terms.

 

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in New Delhi, India.